| SUBWAY Gift Card |  | Brand: SUBWAY
Category: Health and Beauty
Buy New: $15.00
as of 9/10/2010 00:49 MDT details
Seller: GiftCardMall
Rating:  3 reviews
Sales Rank: 394
Color: Traditional Gift Card
Size: $15
Legal Disclaimer: The reloadable SUBWAY Card is issued by Value Pay Services, LLC. The Card never expires and we do not charge any fees. We encourage you to keep your receipt and register your Card. Use of the Card constitutes acceptance of these terms. 2008 Doctors Associates Inc. SUBWAY is a registered trademark of Doctors Associates Inc.
ASIN: B002QGOK34
Availability: Usually ships in 2-3 business days
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| Features:
| • | Premium greeting cards options are available. Mail the gift card inside a personalized, 5x7 inch greeting card, which can added during Checkout. | | • | In store only | | • | Retail stores located throughout the US and Canada. | | • | Product cannot be shipped to freight forwarding companies. | | • | Amazon.com Gift Cards cannot be used as a method of payment for this item. |
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| Editorial Reviews:
Product Description
SUBWAY restaurants offer a wide selection of freshly made sandwiches, salads and sides for every appetite. With over 24,000 SUBWAYrestaurants across North America, in all 50 states and all Canadian provinces, theres always one nearby.
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| Customer Reviews:
 subway November 10, 2009
Bruce G. Collier (USA-Florida)
12 out of 16 found this review helpful
what a easy way for a christmas gift,no hassles and everyone enjoys subs and salads.
Subway Gift Card January 23, 2010
Mystery Lover (Utah)
7 out of 9 found this review helpful
I was very satisfied in this gift card. It arrived on time and
the receiver was very happy with it!
 Just pray your card works and you don't need troubleshooting help! July 10, 2010
DC Beachboy (Washington, DC)
11 out of 13 found this review helpful
I purchased this card as a birthday gift. The recipient tried to use the card in a Subway store, but was told it had to be activated first -- quite embarrassing for him and for me. But neither he nor I had received an activation code. In fact, he said the card arrived with a message that it was "ACTIVE" in bold lettering.
After contacting GiftCardMall and speaking with someone who had limited English comprehension, he was told he would have to get the activation code from me. I called them myself to explain I had never received an activation code. This rep also barely spoke English, and after I had explained the problem in detail, he actually asked me to give him the activation code. (?!) Um...that's the point here. He finally promised someone would contact me within 1 business day. When that didn't happen, I called again, and was told same thing. No one ever called.
I tried e-mailing instead, and received a notice that someone would reply within 1-2 business days. Four days later, I still hadn't heard from anyone. Despite 4 phone calls and 2 e-mails to GiftCardMall, they never resolved the issue, or even bothered to call me back to tell me they couldn't resolve it.
After a week of waiting and no response whatsoever, I finally insisted on speaking with a supervisor, who issued the first apology I had received for the problem but asked me to be "patient". Yeah, right. All this trouble and waiting for such a simple, basic problem. I insisted on a refund if they couldn't resolve the problem that day -- not the same old "1 to 2 business days" later routine...again. Several hours later I received a refund notice. Finally, at last, a response.
GiftCardMall clearly has some serious problems in the customer service department -- not the least of which are language barriers. Their reps could sorely use some intensive customer service training and lessons on follow-through.
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